Refund Policy

Please note that we are not required to give a refund if you change your mind about a purchase.

For our retail items, if what you have bought is faulty, we will provide a full refund. Proof of purchase is required.

For our services, our policy is to provide a full refund if cancellation is made at least 24 hours before the session time.  Cancellations made within 24 hours of the session time may not be refunded.

See our Cancellation Policy for details.

INTRO to sup (stand up paddle-board)

MAX OF $50PP FOR 1 HOUR. MAX OF 20 PARTICIPANTS AT ONCE.

Our introduction to paddling lesson is an immersive experience where we explore the shores of Pilot Bay. It includes an on-shore lesson and the remaining time is spent on the open water, building confidence and skill development as we go. Participants get to be apart of unique on-water challenge to earn points and win! Participants are at high risk of falling in and having a great time.

INTRO to waka ama (outrigger canoe)

MAX OF $50PP FOR 1 HOUR. MAX OF 20 PARTICIPANTS AT ONCE.

Our introduction to paddling lesson is a great experience for tamariki to comfortably explore the shores of Pilot Bay. It includes an on-shore lesson and the remaining time is spent on the open water, learning to paddle as a team, before putting skills to action on the water. We can stop to share some kōrero of Mauao, before we prepare to do some competitive racing! Participants will get wet up to their knees, and may experience splash back from the person paddling in front.

cultural walk of mount maunganui

MAX OF $20PP FOR 1.5 HOUR. MAX OF 20 PARTICIPANTS AT ONCE.

Our cultural walk of Mount Maunganui will take you on a short adventure throughout the local community and near the coastline. We'll show you culturally significant landmarks that hold stories of our ancestors and also learn how it’s utilised by our wider community.

We'll be sure to share our knowledge on the different species of plants/wildlife that flourish in our area and teach others about what we can do to protect it. 

DISCOVER OUR PACKAGED DEALS BELOW

WAKA AMA + STAND UP PADDLE BOARD

MAX OF $70PP

WAKA OR SUP + HĪKOI (GUIDED WALK)

MAX OF $70PP

WAKA + SUP + HĪKO (GUIDED WALK)

MAX OF $80PP

booking with ease

When you book in with us, you will receive a booking confirmation and gain access to our RAMS procedures. With no deposit required, we make it simple to plan ahead!

Our activities are weather dependent and we may have to cancel. We’ll monitor the weather leading up to the session and communicate any concerns. We encourage you to create a back up plan, which we can do together during our session planning!