Paua Member Terms & Conditions



  1. Definitions
    • “MAL” – Mauao Adventures Ltd t/a Mauao Adventures, its staff and activities
    • “MAL Activity/ies” - all activities under the guidance of MAL.
    • “MAL staff” – leadership, employees, contractors and volunteers employed for service under Mauao Adventures Limited.
    • "Member/s" - active members of the Mauao SUP Club.
    • SUP – Stand up paddling
    • Club – Mauao SUP Club, its activities and members
    • Equipment – SUP board, paddle, leg rope, flotation device, all other equipment associated with stand up paddling
    • Website –


  1. Inclusions

Mauao SUP Club Paua Members will receive the following inclusions with your membership:

  • Intro to SUP Lesson (see website for details)
  • Entry to any of our scheduled Club Paddles
  • Member only SUP Surf sessions
  • Member only discount on most retail items
  • Member only discount on all other Mauao Adventure events
  • Board & Equipment use at our beach station.


  1. Pre-requisites

To be a Paua Member, registrants must:

  • Be physically able to participate in club paddles and chosen events.
  • Not have a known medical issue that could potentially occur with serious impacts while participating in an event.
  • Have the time and capability to attend at least 10 club paddles in a year.
  • Present a My Vaccine Pass.
  • Agree to adhere to all terms, conditions and codes.


  1. Duration

Membership runs for 1 year from the time of registration.


  1. Club Paddle Times

Club paddle times may vary from time to time, but are currently set as follows:

  • Tuesdays 5:30pm summer, 4:30pm winter
  • Thursdays 10:00am
  • Sundays 8:30am


Sunday and holiday paddles may be altered to a longer or out-of-town paddle.  There will be a 4-week break mid-year and one or two short breaks scheduled throughout the year.  Club paddles are also subject to instructor availability.


  1. Equipment

A board and equipment can be supplied for the first month of membership.  Members are then required to provide your own board, leash, personal flotation device and paddle for all activities available to Mauao SUP Club members.  Our helpful and experienced staff will assist in equipment purchase selection.


  1. Grading

Members are graded Beginner, Novice and Intermediate.  Club paddles are graded for either Novice or Intermediate paddlers, therefore Beginner paddlers can utilise our expertise and equipment to build up your competence.  We don't currently have Advanced or Expert levels.

All members must begin the membership with an Intro to SUP Lesson and receive your grading.

Beginner - New and limited experience paddlers.  You’re unable to yet partake in club paddles, but the Intro to SUP Lesson and use of our equipment will provide you with the techniques and means to improve your skills and competence.

Novice - Must have completed an Intro to SUP Lesson, clocked up 5-10 hours of paddling depending on individual abilities, demonstrate comfortability on a stand up paddle board, and graded by one of our certified instructors as a Novice paddler.

Intermediate - Must have clocked up 20-25 hours of paddling, received advanced guidance from our instructors, demonstrate competence paddling in challenging conditions, and graded as an Intermediate paddler by our certified instructors.


  1. Age

Members must be 18 years of age or older.


  1. Location

General location for most Mauao SUP Club activities is in the Tauranga region, but will vary from time to time.  Locations are set weekly to suit the weather conditions and tides.  Members must find own transport to locations. Car pool options may be available.


  1. Booking

Bookings are essential for club paddles as there are limited spaces.


  1. Accessibility

The activities available to Mauao SUP Club members are to be accessed by the registered member only.


  1. Payment

Payment of $299, or otherwise as arranged with Mauao Adventures Staff, is to be paid in full within 2 months of registration.  Members are able to pay in instalments with an initial deposit of $75.  There will be no refunds granted after each payment is made.


  1. Cancellation
    • Members are able to cancel their membership at any time, however Mauao Adventures are not obliged to offer a refund or portion of.
    • Mauao Adventures may cancel a membership at any time if a member is not seen to be following the Mauao SUP Club Terms & Conditions.


  1. Additional

In addition to these terms and conditions, members are also expected to follow the Mauao SUP Club Code of Conduct and Mauao Adventures General Terms & Conditions.




The Mauao SUP Club is an intimate club with a limited membership.  The purpose of the club is to improve one’s competence on a SUP board and confidence on the open water.  Because of these important factors, members are expected to follow the Ts & Cs of the club and also a code of conduct.  The Mauao SUP Club Code of Conduct follows the values/tikanga that permeates our business and applies to all active members.

The club aims to help it’s members MAKE GOOD DECISIONS on the water, NOT to take bigger risks.

  1. Haumarutanga – Health and Safety

The health and safety of our members, instructors and the environment is paramount.  To keep everyone healthy and safe, the following expectations apply:

  • STAY WITHIN 50 METRES AND IN VIEW of the lead instructor. REASON - We stay together as a group. If you are more than 50 metres away, the instructor can’t communicate effectively with you, and ultimately perform their legally binding responsibilities.  If you break this code, you are deemed an independent paddler.
  • Prepare for everything. REASON – The elements are changeable and unpredictable. Weather forecasts aren’t accurate, the outlook of the day can be deceiving, and you can’t expect to stay dry.  Prepare as follows:
    • Pack layers to take on and off to regulate your body temperature.
    • Always pack a complete change of clothes and towel, just in case!
    • Bring water and snacks.
    • Invest in booties, a dry bag and water-worthy thermal wear.
    • Have a bin loaded with all the above plus your paddling gear ready to pack in the car.
    • Keep an open and flexible mind for any changes to plans.
  • Follow instruction. REASON – The instructor has a whole group to manage. Their calls may not make sense, and they may not have the time nor energy to break it down, but trust that they are making the best decision for themselves, the group and the situation.
    • Communicate any concerns you have. REASON – Your concerns communicated may save the day.  Whether you have a headache, feel a slight change of weather, or just feel uneasy, let the instructor know.  It’s better to create awareness than to keep it quiet as hunches, environmental signs and ailments are all valid causes of concern when in the hands of the elements.


    1. Kaitiakitanga – Guardianship

    Take care of and respect the places we visit and everything in it.  They are also peoples’ homes, food source, culture and heritage, so respect that too.


    1. Manaakitanga – Hospitality

    We aim to take good care of our members without compromising ourselves.  We hope our members take care of us too by not expecting perfection or 5-star provisions.  For what we provide in the club membership, the fee is a very small price to pay.


    1. Whānaungatanga – Kinship

    Our members arrive as strangers and become family.  It is a great opportunity to make new friends and we share some special moments together.  You will also meet our extended nucleus, other paddlers and water people, our networks across Tauranga and beyond.


    1. Kōtahitanga – Unity and respect
      • This is a safe space for like-minded people to grow and share in the joys of stand up paddling. Inappropriate behaviour and discrimination will not be tolerated. 
      • We all are one, but we are not the same person, so accept and respect eachothers’ differences.
      • Allow eachother to undergo their own personal experiences during an event. Some like to chat, others like to quiet the mind.  Be mindful of that and allow eachother to enjoy the experience in their own way.




      • “MAL” – Mauao Adventures Limited T/A Mauao Adventures, its staff and activities.
      • “MAL Activity/ies” - all activities under the guidance of MAL.
      • “MAL staff” – leadership, employees, contractors and volunteers employed for service under Mauao Adventures Limited.
      • "Participant/s" - active participants of any MAL Activities.
    2. SCOPE

    The Ts & Cs in this waiver pertains to all lessons, equipment hire and events under Mauao Adventures Limited.

    1. TERMS & CONDITIONS (Ts & Cs)
      • WARNING - Participating in MAL Activities can be inherently dangerous. Serious accidents can occur which may result in being injured or even killed.  Agreeing to the Ts & Cs of this waiver means one has read and understood this warning and accept the inherent risks in participating in MAL Activities.
      • PHYSICAL FITNESS - Any injury, disability, medical or health condition, and lack of competence that may increase the risk of harm whilst participating in any MAL Activity must be declared. Participant must be medically and physically fit and able to participate in the chosen MAL Activities, and immediately notify MAL of any changes in fitness and ability to participate.
      • INSTRUCTION - Participants must at all times comply with the instructions and safety guidelines of the MAL staff.
      • DRUGS AND ALCOHOL - Alcohol and drugs are NOT tolerated and the participant may be denied participation WITHOUT refund if drug or alcohol use is suspected.
      • PERSONAL ITEMS - MAL will not be responsible for loss or damage to personal items during MAL Activities. Items used, worn or left on site are at the owner's risk. If there is a need or want to use, wear or leave personal items, the MAL Staff will not be responsible for loss or damage. Items most commonly lost or damaged are eye glasses, jewellery and watches, mobile phones, removable teeth, clothing items.
      • MEDICAL TREATMENT - If required, the MAL staff will arrange medical or hospital treatment (including transportation). Participants must agree to such actions being taken by MAL staff and agree to meet all costs associated.
      • MINORS – Minors under 16 years of age must be signed in by a responsible adult who agrees that they and the minor are subject to all the Ts & Cs of this document. Minors aged 0-7 years of age must be actively accompanied by a responsible adult for the duration of the activity.
      • IDENTITY - Photographic and/or visual images taken by MAL Staff of participants may be used for identification and/or general promotion of MAL.
      • PRIVACY - Personal information provided by participants is necessary for the operation of MAL Activities. MAL acknowledge and agree that personal information will only be used for MAL objectives. Participants are able to access their own personal information upon request.  If participants do not provide the information required, participants understand that they may not be permitted to participate in MAL Activities.

    Participating in MAL Activities is entirely at the participant's risk who must agree to:

    • Release and forever discharge MAL from all liability and claims but for this release arising from or in connection with participation in the MAL Activities.
    • Indemnity and hold harmless MAL to the extent permitted by law in respect of any claims by any person including but not only another participant in the MAL Activities arising from participation in the MAL Activities.
    • In this clause 4, “claims” means and includes any action, suit, proceeding, claim demand, damage, penalty, cost or expense however arising (including negligence, trespass to the person or for breach of implied terms in The Fair Trading Act 1986).
    1. WAIVER

    By signing the electronic Waiver Acknowledgement Form, you acknowledge that you have read, understood and agreed to the conditions of this waiver.



    COVID-19 Protection Framework Procedures


    Vaccination Pass Requirements

    1. Vaccination requirements do not apply to people who hold an exemption.
    2. My Vaccine Passes ARE NOT required:
    • At our BEACH STATION. For everyday services, we are open to everyone.
    • For GROUP BOOKINGS. Groups must disclose whether they are fully vaccinated or not, and we will treat group bookings in accordance with the Protection Level we are in at the time.
    1. My Vaccine Passes ARE required:
    • To join our MAUAO SUP CLUB. All members must be fully vaccinated and My Vaccine Passes will be recorded for the duration of membership.
    • For our SUP AWAY events. All attendees must present a My Vaccine Pass.
    • At our INDOOR EVENTS, attendees must present a My Vaccine Pass.
    1. All our staff are fully vaccinated and can present a My Vaccine Pass.


    General Procedures

    1. If you have cold, flu or COVID-19 symptoms, isolate immediately and call your doctor or Healthline on 0800 358 5453 for advice about a test. Information on symptoms and testing can be found at
    1. All are encouraged to wear face masks during on-shore activities. For safety purposes, face masks must be removed during water-based activities.
    1. Stay within our defined areas implemented in our workplace.
    2. Maintain 1 metre distancing from those who are not in your cluster at our workplace.
    3. Maintain good hygiene including handwashing and drying thoroughly, coughing and sneezing into your elbow.
    1. Our equipment is disinfected after each use.
    2. Shared surfaces are cleaned regularly.
    3. Keep track of where you’ve been and who you've seen by contact tracing.
    4. Get a booster dose if you are over 18 years and it has been 4 months since your last dose.



    In conjunction with “My Vaccine Pass Requirements” and “General Procedures”,

    • We are open for business as normal with precautions in place.
    • We are limited to groups of 100 people of mixed vaccination status, and no limit to events and groups requiring My Vaccine Passes.



    In conjunction with “My Vaccine Pass Requirements” and “General Procedures”,

    • We are open for business with precautions in place.
    • We are limited to groups of 50 people of mixed vaccination status, and no limit to events and groups requiring My Vaccine Passes.
    • Face coverings are required for staff and customers during customer-facing activities, other than those performed on the water.



    In conjunction with “My Vaccine Pass Requirements” and “General Procedures”,

    • We are open for some business activities with added precautions in place.
    • We are limited to groups of 25 people of mixed vaccination status, and 100 people for events and groups requiring My Vaccine Passes.
    • Face coverings are required for staff and customers during customer-facing activities, other than those performed on the water.